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Contact Us

Amgen Contact Information

General Enquiries

Sydney Office

Level 7, 123 Epping Road
North Ryde, NSW 2113
Phone: +61 2 9870 1333
Fax: +61 2 9870 1344 


Customer Service

Pharmacy order enquiries

Phone: 1800 077 421
Email: pharmacysupplycs@dhl.com
Fax : 1800 358 199

Pharmacy account enquiries

Phone: 1800 077 421
Email: accountspharmacysupply@dhl.com
Fax: 02 9851 7690

Sponsorships and Donations

If you want to contact Amgen regarding sponsorships or donations, please visit our Grants and Giving page.

Adverse event (‘side effect’) reporting

If you think you may have experienced an adverse event (‘side effect’) after taking or using an Amgen product please call 1800 803 638, email: medinfo.JAPAC@amgen.com or click here to complete the adverse event reporting form and return via email.


Medical Enquiries

If you want to contact Amgen for any of the following reasons:

  • you think there may be a defect or quality issue with the Amgen product you have received
  • you have a general medical information enquiry about your Amgen product

Please call 1800 803 638, email: medinfo.JAPAC@amgen.com or visit our website amgenmedinfo.com.au.

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